Cahyadi, Robby, and Desi Ramayanti. “Transformasi Digital Layanan Internal Melalui Aplikasi Helpdesk Ticketing Berbasis Web Di PT Centrepark Citra Corpora”. Riau Jurnal Teknik Informatika, vol. 4, no. 2, July 2025, pp. 173-9, doi:10.30606/rjti.v4i2.3408.