FIKLI, Fikli Taufik. PENGARUH EMPATI, ASSURANCE, DAN RESPONSIVENEES TERHADAP LOYALITAS PELANGGAN DI APOTEK INDAH SIMPANG SKPD. Hirarki : Jurnal Ilmiah Manajemen dan Bisnis, [S. l.], v. 4, n. 3, p. 818–826, 2022. DOI: 10.30606/hirarki.v4i3.1545. Disponível em: https://journal.upp.ac.id/index.php/Hirarki/article/view/1545. Acesso em: 28 mar. 2024.